Winning the Knowledge Game explains how effective knowledge management develops a competitive advantage. The author examines how to win the hearts and minds of people to smarter learning and to sustain lasting success by measuring know-how requirements for example tracking performance over time, discovering the best measures of knowledge and innovation, the desire to generate a more enlightened approach, creating forward-looking financial statements and deeper analysis of how talent generates business value.
In the knowledge era organizations one can no longer measure performance and potential merely on financial reports that emphasises on tangible assets. Investigating how knowledge contributes to business success is important, for instance business explores how its know-how creates value in an organization in moving into a successful future. However, the author stated that the dilemma for many experts is that placing value on genius or on talents is an imprecise science which makes several measures and indicators unreliable. The credo suggested is that it matters less about the present or the past, as long as systems and processes are in place to capitalize in the future. The author’s ideas are important in achieving both productive environment and in creating a happier workplace.
Today’s information age requirements are to be smarter in using knowledge. There are many questions that are central in ensuring success, for example are organizations able to build the systems and processes it requires to foster and improve service delivery and innovation? How successful are the organizations in stimulating a healthy learning culture while protecting its intellectual property, and how do companies, organizations and businesses relates to its customers? According to the author only when reporting becomes second nature will there be a formula for long term growth, renewal and inspiration.
Rylatt, A 2003, Winning the knowledge game, McGraw Hill, Sydney: ch. 15 Measuring your know-how